Refund policy
At WEARRY, we strive to provide high-quality products to our customers. If you receive a damaged product, we are here to help.
Returns & Replacements
We accept returns or replacements only under the following condition:
• The product is damaged during delivery
To request a replacement, customers must provide a complete unboxing video clearly showing the package being opened from start to finish.
The video must include:
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The unopened package
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The shipping label
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The entire unboxing process
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The damaged product clearly visible
Requests without a proper unboxing video may not be accepted.
Replacement & Refund Process
If your request is approved after verification of the unboxing video, WEARRY will arrange a replacement for the damaged product at no additional cost.
In situations where a replacement product is not available, we may provide a refund or store credit, depending on the circumstances.
Our goal is to ensure that every customer receives the correct product in good condition.